- If your sleeping bag has been damaged in an area less than 4x4cm, then we can repair it with a patch. If it isn't please look at the panel replacement product.
- We will try our best to colour match the fabric used to repair as much as possible, but where it is not possible, we will use the closest match we can find.
- If you have taped the damaged area already you will need to order a panel replacement as removing the taping can cause more damage.
- This service is only available for UK customers currently and we can only wash or repair Mountain Equipment products.
- Please wash your product before sending them to us. We cannot repair dirty products, so if the product we receive is dirty, it will either be sent back or you can pay for a wash.
- We cannot wash damaged insulated items. If your insulated item needs to be repaired and is dirty, please spot clean the damaged area.